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Evidence Guide: MARD004 - Manage business and administration on vessels limited by tonnage or near coastal operations

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MARD004 - Manage business and administration on vessels limited by tonnage or near coastal operations

What evidence can you provide to prove your understanding of each of the following citeria?

Develop plans for general and specific vessel operations

  1. Vessel operation goals and objectives are identified according to company procedures, operational orders, regulatory requirements and established marine management practices
Vessel operation goals and objectives are identified according to company procedures, operational orders, regulatory requirements and established marine management practices

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

General and specific vessel operations plans are drawn up according to company procedures

Completed
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Evidence:

 

 

 

 

 

 

 

Correct procedures for emergency response onboard a vessel are developed according to company procedures, operational orders, regulatory requirements and established marine management practices

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Appropriate validation measures and standards are devised to monitor progress of operations against plans, and appropriate contingency plans are developed for any discrepancies or variations that may occur during operations

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Service procedures and systems improvement opportunities are identified and appropriate measures are taken to act on these opportunities according to company procedures and established marine management practices

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Plans, goals, objectives and instructions for general and specific vessel operations and emergency and contingency procedures are distributed to relevant personnel according to company procedures and established marine management practices

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Ensure legal requirements are fulfilled

  1. Legal basis under which a commercial vessel operates is interpreted and followed, and ship Master safety, legal and commercial obligations are identified and carried out in a relevant range of operational circumstances
Legal basis under which a commercial vessel operates is interpreted and followed, and ship Master safety, legal and commercial obligations are identified and carried out in a relevant range of operational circumstances

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

National and international conventions, laws and regulations pertaining to vessel operations and contingencies are implemented

Completed
Date:

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Entries are made into vessel logbooks, as required, and carriage of all required vessel certification is confirmed and ensured

Completed
Date:

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Appropriate arrangements are made for preparing vessel for statutory survey and certification

Completed
Date:

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Relevant code of conduct and industrial agreements are applied to vessel operations and management, and ship Master responsibilities as they relate to crew health and safety are implemented

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Vessel security procedures are consistent with International Maritime Organization (IMO) International Ship and Port Facility Security (ISPS) Code

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Procedures and requirements relating to state/territory port control are implemented

Completed
Date:

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Procedures and requirements relating to customs, quarantine and immigration clearances are implemented

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Ensure commercial and business requirements are fulfilled

  1. Contracts of carriage and bills of lading under which vessel owners and cargo owners operate are interpreted and adhered to according to company procedures, legal requirements and established marine management practices
Contracts of carriage and bills of lading under which vessel owners and cargo owners operate are interpreted and adhered to according to company procedures, legal requirements and established marine management practices

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Commercial and legal aspects of general average, salvage and towage are identified, interpreted and implemented according to company procedures, legal requirements and established marine management practices

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Commercial and legal aspects of marine hull and cargo insurance are identified, interpreted and implemented according to company procedures, legal requirements and established marine management practices

Completed
Date:

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Accident and incident investigation processes are identified and implemented according to company procedures, legal requirements and established marine management practices

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Monitor and control vessel expenditure

  1. Accrual accounting procedures are correctly used to monitor and control vessel expenditure and, where relevant, vessel budget is prepared according to established vessel financial procedures and established accounting practices, with relevance to commercial market in which a vessel operates
Accrual accounting procedures are correctly used to monitor and control vessel expenditure and, where relevant, vessel budget is prepared according to established vessel financial procedures and established accounting practices, with relevance to commercial market in which a vessel operates

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Plans and appropriate contingency procedures are developed to correct any variation from vessel budget and identified expenditure, and records are maintained according to established vessel financial procedures and established accounting practices

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Appropriate action is taken when expenditure varies from vessel budget according to contingency plans, company procedures and established accounting practices

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Develop and implement vessel SMS

  1. Vessel SMS is developed according to relevant maritime regulations and company procedures
Vessel SMS is developed according to relevant maritime regulations and company procedures

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

SMS safety procedures and related documentation are developed in collaboration with relevant vessel personnel

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

SMS documentation structure and content are maintained according to requirements, and appropriate action is taken to ensure correct procedures are followed to obtain a safety management certificate according to maritime regulatory requirements

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Appropriate measures are taken to ensure all personnel onboard vessel are familiar with SMS documentation, that familiarisation arrangements for new crew members are carried out, and that all personnel apply SMS procedures relevant to their functions

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor and control vessel physical resources

  1. Vessel inventory of plant, equipment and other physical resources is maintained according to company procedures, vessel survey requirements and established marine management practices
Vessel inventory of plant, equipment and other physical resources is maintained according to company procedures, vessel survey requirements and established marine management practices

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Reports on status of vessel physical resources are prepared and submitted to relevant personnel within company and regulatory authority requirements according to company procedures, vessel survey requirements and established practices

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Analyse and compile operational and voyage data

  1. Operational and voyage data is collected and compiled according to company practices, regulatory requirements and established marine management practices
Operational and voyage data is collected and compiled according to company practices, regulatory requirements and established marine management practices

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Voyage report is prepared and validated according to company procedures, vessel survey requirements and established marine management practices

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Voyage report is submitted to designated personnel according to company procedures, vessel survey requirements and established practices

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Provide leadership to officers and crew

  1. Feedback and support are provided to crew on achievements and performance in their day-to-day work
Feedback and support are provided to crew on achievements and performance in their day-to-day work

Completed
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Crew are treated fairly, equitably, effectively and honestly in matters related to their day-to-day work

Completed
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Appropriate action is taken to prevent harassment and, where it has occurred, harassment is dealt with promptly, effectively and fairly

Completed
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Crew suggestions for work improvements are listened to, acted upon and credit for achievements is shared with crew

Completed
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Good example is provided of a responsible, fair, sympathetic, equitable and diligent member of shipboard team

Completed
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Allocate duties and maintain set standards of work onboard vessel

  1. Work requirements and crew competencies required for work duties are identified and clarified
Work requirements and crew competencies required for work duties are identified and clarified

Completed
Date:

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Crew member competencies are assessed and confirmed, and duties are assigned to crew according to crew competencies and capabilities

Completed
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Competency deficiencies in personnel are identified and remedial action is initiated through counselling and training

Completed
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Crew members are advised of rostered duties and required performance standards are set in conjunction with crew members according to company procedures

Completed
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Crew members are motivated to achieve set standards of work performance using appropriate methods

Completed
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Performance of crew members is monitored, as required, using appropriate methods according to company procedures

Completed
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Performance assessments are discussed with relevant crew members and agreement is reached on appropriate action to be taken where performance is below set standards

  1. Conflict situations are recognised and issues are clarified with personnel involved
Conflict situations are recognised and issues are clarified with personnel involved

Completed
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Solutions to conflict are negotiated using appropriate mediation and conflict resolution techniques

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Plan, organise, promote and evaluate shipboard training and assessment

  1. Workplace trainer and assessor requirements are identified and appropriate staff are trained and assigned, as required
Workplace trainer and assessor requirements are identified and appropriate staff are trained and assigned, as required

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Work-related training opportunities are planned and organised for crew according to identified needs and company policy

Completed
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Shipboard drills are organised according to regulations and company procedures

Completed
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Assessment of crew members during and after training activities and shipboard drills is carried out to confirm required competencies and related knowledge have been acquired

Completed
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Crew members are debriefed after training, drill and assessment activities using appropriate methods and efficacy of training, drill and assessment activities is evaluated based on feedback from participating crew members and other relevant evidence

Completed
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Evidence:

 

 

 

 

 

 

 

Outcomes of evaluations of training and assessment are discussed with trainers and assessors, and appropriate action is taken to make required improvements

Completed
Date:

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Reports on training and assessment are evaluated and resultant action is maintained and/or entered into vessel log, as required

Completed
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Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

analysing and compiling operational and voyage data, and preparing reports

communicating effectively verbally and in writing

complying with mandatory rules and regulations and International Maritime Organization (IMO) conventions and codes, including the relevant sections of Australian Maritime Safety Authority (AMSA) Marine Orders and ensuring applicable codes, guidelines and standards recommended by IMO, classification societies and maritime industry organisations are taken into account

conducting management meetings

coordinating an audit to maintain a safety management certificate

developing effective planning documents

establishing and developing dynamic groups and teams onboard a vessel

following correct procedures for obtaining a safety management certificate

implementing human resource management responsibilities

interpreting and applying information on contracts of carriage, marine insurance, salvage and towage, including:

labour-related regulations

national administrative procedures for accident investigation, and vessel and port security

procedures relating to customs, quarantine and immigration clearance

investigating and arbitrating shipboard conflict

investigating, analysing and compiling casualty data and preparing related reports

leading officers and crew

maintaining vessel security

motivating shipboard personnel

organising training evaluation processes

planning, implementing and monitoring goals and performance requirements for vessel operations and emergencies

planning, implementing and monitoring requirements related to:

Master duties, obligations, commercial and legal responsibilities under national and international laws and conventions

port state control (PSC)

vessel documentation, certification and survey

planning, implementing and monitoring work health and safety (WHS)/occupational health and safety (OHS) procedures and practices

promoting correct safety management onboard vessels

providing high-quality reports

recognising and interpreting non-verbal communication

taking actions promptly to report and/or rectify management problems according to established procedures

using management skills effectively.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

competency requirements for typical shipboard operations

conflict resolution and mediation strategies and techniques

contracts of carriage, marine insurance, salvage and towage

equal employment policies and regulations

established marine resource management procedures and practices

general principles of integrated vessel and bridge management

human resource management problems, and appropriate action and solutions

laws and regulations pertaining to vessel operations and contingencies, including:

agency

customs and quarantine

deaths and disappearances

drugs

immigration

marine pollution (Australian laws and IMO conventions)

operational safety (Australian regulations and IMO conventions)

security and anti-terrorism

smuggling and piracy

stowaways and refugees

wrecks, salvage and towage

legal issues relevant to Master responsibilities, including:

characteristics of a contract of carriage

functions and responsibilities of Master, vessel owner and charterer in various types of charters and contracts of carriage

functions of a bill of lading

insurance arrangements

international conventions relating to liability of a sea carrier

investigations and courts of marine inquiry

lay time, demurrage and dispatch

legal principles of pilotage

salvage and towage contracts

tort liability

vessel owner obligation of reasonable dispatch

vessel registration requirements

maritime communication techniques, including barriers to effective communication and how to overcome them

methods for:

evaluating efficacy of shipboard training, drills and competency assessment

identifying problems in services to other departments or in procedures and systems

motivating shipboard personnel

national administrative procedures for accident investigation, and vessel and port security

national Training Packages and competency standards relevant to shipboard personnel

principles of effective leadership and teamwork

procedures for:

collecting, compiling, analysing and reporting on safety incidents and casualties onboard a vessel, including format and characteristics of a good safety incident report

obtaining a safety management certificate and undergoing subsequent audits to maintain it

planning, implementing and monitoring goals and performance requirements for vessel operations and emergencies

customs, quarantine and immigration clearance

regulatory requirements for shipboard drills

relevant:

industrial award requirements as they relate to shipboard personnel responsibilities, obligations and entitlements

maritime regulations

WHS/OHS and marine pollution control legislation, codes of practice, policies and procedures

requirements related to:

PSC

vessel documentation, certification and survey

role of vessel Master, including duties, obligations, and commercial and legal responsibilities under national and international laws and conventions

techniques for:

evaluating and seeking alternatives for improvement of shipboard operational and emergency procedures and systems

setting of performance standards and evaluating performance of shipboard personnel

training and competency assessment techniques and options suitable for shipboard personnel

vessel operation, including:

berthing and unberthing

bridge operations

cargo handling and care

catering operations

deck operations and maintenance

emergency and damage control operations

engine room operations and maintenance

mooring operations

navigation

passenger service operations

personnel training

pollution control operations

radio operations

safety/emergency drills

slipping operations

vessels physical resources, including:

accommodation equipment and facilities

bridge equipment and resources

catering equipment and facilities

documents and certification

engine room propulsion plant and equipment and related auxiliary systems

navigation charts, marine publications, manufacturer manuals and other reference documentation

radio equipment and facilities

tools and maintenance equipment

vessel deck equipment, fittings and related systems

vessel structures and fittings

vessel safety management system (SMS), including:

general provisions for developing and monitoring vessel SMS

aims, objectives, advantages and disadvantages of SMS

requirements of relevant maritime authorities for SMS.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.